Last updated: March 2026
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We collect information in the following ways:
Information you provide
- Account information: email address, display name, username, and password
- Profile information: avatar, bio, social links, website URL
- Hub content: product recommendations, affiliate links, collection details, resources
- Payment information: processed entirely by Stripe — we never store card data
- Communications: support requests, reports you submit
Information collected automatically
- Hub page view counts and click analytics (aggregated, not personally identifying visitors)
- Browser type, device type, and general geographic region for analytics
- Cookies and local storage for authentication and preferences
2. How We Use Your Information
- To create and manage your account and hub
- To process payments and manage subscriptions via Stripe
- To provide analytics to creators about their hub performance
- To send transactional emails (password resets, important account notices)
- To improve the Platform and develop new features
- To respond to support requests and reports
- To comply with legal obligations
3. Information Sharing
We do not sell your personal information. We share data only in limited circumstances:
- Stripe: For payment processing. Subject to Stripe's Privacy Policy.
- Supabase: Our infrastructure provider for database and authentication.
- Legal requirements: When required by law, court order, or to protect rights and safety.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
Your public hub profile (username, bio, collections, and recommendations) is visible to anyone who visits your hub URL.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how users interact with the Platform. You can control cookie settings through your browser, but disabling cookies may affect functionality.
5. Data Retention
We retain your account data as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, preventing fraud).
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a portable format)
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
7. Security
We implement industry-standard security measures including encryption in transit (TLS), secure password hashing, and role-based access controls. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
RecoHub is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending you an email. Your continued use of RecoHub after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at [email protected].