Managing Billing
Update payment methods, view invoices, and manage your subscription billing.
Accessing Billing
- Go to Dashboard → Billing
- View your current plan and billing information
- Click "Manage Billing" to access the Stripe customer portal
What You Can Do
Update Payment Method
Add, remove, or update credit/debit cards used for your subscription.
View Invoices
Download past invoices and receipts for your records or expense reports.
Update Billing Email
Change where invoices and billing notifications are sent.
Billing Cycle
Subscriptions are billed monthly or annually depending on your chosen plan. Billing occurs on the same day each period.
Failed Payments
If a payment fails:
- You'll receive an email notification
- RecoHub will retry the payment automatically
- Update your payment method to avoid service interruption
- Your account may be downgraded if payment fails multiple times
Keep Payment Info Current
Update your payment method before cards expire to ensure uninterrupted service. Set calendar reminders for card expiration dates.