Canceling Your Subscription
Cancel your paid plan and revert to the free tier anytime.
How to Cancel
- Go to Dashboard → Billing
- Click "Manage Billing" to open Stripe customer portal
- Click "Cancel Plan"
- Confirm cancellation
What Happens When You Cancel
- You keep access to paid features until the end of your billing period
- No further charges will be made
- Your account automatically downgrades to free tier
- Your hub remains active (if within free tier limits)
- All your content is preserved
After Cancellation
On the free tier, you may need to:
- Archive collections if you exceed free limits
- Accept RecoHub branding on your hub
- Lose access to advanced customization
- Work with basic analytics only
Reactivating
You can reactivate your subscription anytime:
- Go to Dashboard → Billing
- Choose a plan and resubscribe
- All features restore immediately
No Refunds
Cancellations do not trigger refunds for the current billing period. You retain access to paid features until the period ends.
Need Help?
If you're canceling due to an issue, please contact support first. We're here to help and may be able to resolve your concerns.